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Experience
Software Engineer - FIS
April 2024 - Present
- Led technical team implementing enterprise solution for Digital Analytics
- Built data model to cache data from core banking systems to be utilized by Digital Banking applications
Product Manager - GDC an LSEG Business
May 2022 - March 2024
- Worked with engineering teams to prioritize work across several product and business focused workstreams
- Worked with business partners across sales, customer relations, and finance to gather requirements for product and technology enhancements
- Led the rollout for new customer portal user interface across multiple business units and engineering teams
- Coached engineering teams in agile software development ceremonies including refinement and retrospectives
Front End Engineer - Ally Bank
July 2019 - April 2022
- Built a JavaScript abstraction between Ally’s web properties and various JavaScript based third-party tools including Adobe Analytics, Adobe Target, Adobe Audience Manager, Celebrus, Confirmit, and various marketing attribution softwares
- Met with business partners from multiple business partners from multiple business units to gather and discuss requirements and then translated into technical specifications
- Mastered technical debugging in multiple web environments including triaging and fixing critical production issues
- Led technical governance for various third-party web technologies at an enterprise level
- Helped organize a functional team spanning multiple business units into a high performing scrum team
Front End Engineer - Bank of America
September 2017 - July 2019
- Wrote and maintained Javascript integrations for various vendor tags deployed through Tealium iQ
- Removed configuration values from codebase and unified production and non-production scripts to allow for simplification of code maintenance
- Developed strategy for organizing, publishing, and maintaining Tealium iQ implementation
- Developed strategy for refactoring primary code library into a modular class inheritance model
- Developed repository structure for migration of codebase from SVN to git
Website Implementation Engineer - Signature Consultants
May 2017 - September 2017
- On assignment at Bank of America
- Developed technical specfications for implementing third-party technologies for data collection on bankofamerica.com
- Performed front end testing to validate proper implementation of data collection and other third party technologies
Research Technician - Appalachian State University
April 2016 - May 2017
- Wrote a simple command line tool in C++ to import the FNDDS database into ESHA Food Processor, which saved hundreds of hours of labor
- Led data collection in 4 studies totaling $568,126 in funding
- Author on a manuscript submitted for publication
Family Room Specialist - Apple
September 2015 - April 2016
- Interacted with customers to perform iOS troubleshooting and basic repairs
- Educated customers as necessary on software and hardware features
- Averaged between 3 and 4 customer interactions per hour
Graduate Assistant - Appalachian State
August 2013 - May 2015
- Taught 6 sections of undergraduate biomechanics lab - 114 students total - over 4 semesters
- Received a Cratis Gradaute School Research Grant for $500 and applied for an additional $17,000 in funding from NSCA and AMTI
- Wrote 2 manuscripts that are published in peer-reviewed journals also a contributing author on a third peer-reviewed article
- Completed data collection for 8 projects over 4 semesters